Privacy Policy

By consenting to Lumea's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

RZZK CONSULTING ltd PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on the Site (hereinafter referred to as the "Site").


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect this device information using the following technologies:

  • Cookies : These are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, you can visit http://www.allaboutcookies.org .
  • Log files : These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags and pixels : These are electronic files used to record information about how you navigate the Site.
  • [[INSERT DESCRIPTION OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]

Furthermore, when you make or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER ACCEPTED PAYMENT METHOD]]), email address, and phone number. We refer to this information as "Order Information."

[[INSERT ANY OTHER INFORMATION COLLECTED: OFFLINE DATA, PURCHASED LISTS/MARKETING DATA]]

In this Privacy Policy, when we talk about "Personal Information," we are referring to both Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfill any orders placed through the Site (this includes processing your payment information, arranging for delivery, and providing invoices and/or order confirmations). In addition, we use this Order Information to:

  • Communicating with you;
  • Review our orders to detect any potential risks or fraud;
  • When it is in line with the preferences you have shared with us, to provide you with information or advertisements regarding our products or services.
  • [[INSERT ANY OTHER USE OF ORDER INFORMATION]]

We use the Device Information we collect (including your IP address) to help us identify any potential risk or fraud and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • [[INSERT ANY OTHER USE OF DEVICE INFORMATION, INCLUDING: ADVERTISING / RETARGETING]]

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it, as described above. For example, we use Shopify to manage our online store — you can read more about how Shopify uses your Personal Information here : https://www.shopify.com/legal/privacy .
We also use Google Analytics to better understand how our customers use the Site — you can learn more about how Google uses your personal information here : https://www.google.com/intl/fr/policies/privacy/ . You can also opt out of Google Analytics here : https://tools.google.com/dlpage/gaoptout .

Finally, we may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
[[INCLUDE IF USING REMARKETING OR TARGETED ADVERTISING]]


BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative ( NAI ) information page at : http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising using the links below:
[[INCLUDE UNSUBSCRIBE LINKS SPECIFIC TO THE SERVICES USED]]
Common examples:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at : http://optout.aboutads.info/ .


DO NOT FOLLOW

Please note that we do not alter our Site's data collection and use practices when we see a "Do Not Track" signal from your browser.

[[INCLUDE IF THE SITE IS LOCATED IN THE EU OR IF THE STORE HAS CUSTOMERS IN EUROPE]]


YOUR RIGHTS

If you reside in Europe, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Furthermore, if you reside in Europe, please note that we process your information to fulfill any contracts we may have with you (for example, if you place an order on the Site), or to pursue our legitimate business interests as outlined above. Additionally, please be aware that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION

When you place an order on the Site, we retain your Order Information for our records unless and until you ask us to delete this information.

[[INSERT IF AN AGE LIMIT IS REQUIRED]]


MINERS

The Site is not intended for persons under the age of [[INSERT AGE]].


CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at:
therapyposturepro @ gmail.com
or by mail using the contact details below:
LEVEL 3 207 REGENT STREET, London, ENG, London, United Kingdom


SMS Marketing

1. Explicit consent for sending commercial SMS messages

You must obtain explicit consent from users before sending commercial SMS messages. This can be done via a signup form or a checkbox during the purchase process, where the user agrees to receive SMS notifications about offers, promotions, or reminders.

Example text:
"By subscribing to our newsletter and agreeing to receive SMS messages, you consent to receive marketing messages. You can unsubscribe at any time."

2. Right to access, rectify and delete data

Users must be informed that they have the right to access, rectify, or delete their personal data at any time. You must provide an easy way for them to do so, whether via a link in the SMS messages themselves or on your website.

Example text:
"You have the right to access, correct or delete your personal information at any time. To do so, contact us at the following address: [your email address]."

3. Right to data portability

Users should be informed that they can request the portability of their personal data, which means they can receive their data in a structured and commonly used format.

Example text:
"Upon request, we can provide you with a copy of your personal data in a structured, commonly used and machine-readable format."

4. Right to object and unsubscribe

Users must be able to easily unsubscribe from marketing SMS messages. You must include a clear unsubscribe option in every SMS message sent.

Example text:
"If you no longer wish to receive SMS messages, reply 'STOP' to this message."

5. Protection of personal data

Ensure the security of personal data collected via SMS, particularly by using encryption technologies during data transmission. You must inform your users about how their data is protected.

Example text:
"We take all necessary measures to protect your personal data against unauthorized access, loss or disclosure."

6. Data Management Information

You must provide clear information on how you collect, use, and store personal data. This includes the use of third-party services for sending SMS messages (e.g., an SMS platform provider) and how these third parties handle the data.

Example text:
"Your personal data may be shared with third-party service providers only for sending SMS messages and managing your orders. These providers adhere to strict confidentiality standards."

7. Cookies and tracking

If you use cookies or tracking technologies to collect user data to personalize SMS messages or measure campaign effectiveness, this must be clearly stated in your privacy policy.

Example text:
"We use cookies to analyze the effectiveness of our SMS campaigns and to personalize your experiences. You can control the use of cookies in your browser settings."

8. Transparency regarding data collection objectives

Make sure you inform users about the purposes for which you collect their personal information, including sending promotional SMS messages, managing subscriptions, and other marketing-related purposes.

Example text:
"We collect your information in order to send you promotional SMS messages, process your orders, and inform you about new offers and products."

9. Data retention

It is important to specify how long you retain personal data after the user unsubscribes or after a campaign.

Example text:
"We retain your personal data only for as long as necessary to achieve the purposes outlined in our privacy policy."

10. Contact information and request handling

Don't forget to include a section that explains how to contact your company with any questions regarding SMS, data privacy, and user rights.

Example text:
"For any questions regarding sending SMS messages, the protection of your personal data, or to exercise your rights under the GDPR, please contact us at the following address: [email address]"

Make sure this information is clearly displayed on your website in a dedicated section for your privacy and SMS usage policy. It is also advisable to consult a data protection expert to ensure your site fully complies with the GDPR and Swiss data protection legislation.